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Online Training and Resources

There are numerous helpful videos available on this website. View our feature specific videos for the Publish, Engage, and Analyze functions. For most research and class projects, the Analyze function is utilized.

Tutorial videos available by Salesforce Social Studio:

Social Studio Demo Video

Getting Started with Social Studio 

Social Studio Updates

Tutorial videos created by the ABSMCC:

Please visit our YouTube page for tutorials on how to conduct searches using Social Studio, Analyze the Dashboard and Workbench features, and other topics of interest.

 

More questions?

Email ccismcc@utk.edu for more assistance or to schedule a demonstration.